Reference

Terms Conditions That Cover How We Work

These Terms & Conditions set out what you agree to when you open and use your rp999apk account, including how deposits via DANA, OVO, and GoPay are handled and what we expect from you. Read them before you start — they protect both sides.

Applies to all account holdersDANA, OVO, GoPay coveredIndonesia-eligible regions onlySubject to local law
rp999apk Terms Conditions That Cover How We Work
HOW WE HANDLE THIS

Account Security and Policy Practices

We apply these terms consistently across all accounts, whether you are depositing from Batam or anywhere else in an eligible Indonesia region. Here is how we manage the key areas these terms touch.

Data Retention We hold your account data for as long as your account is active and for a period after closure, in line with applicable legal requirements. You can request a copy of your data via support.
Account Security Your password and OTP are yours alone. We will never ask for your PIN for DANA, OVO, or GoPay — any message doing so is not from us. Report suspicious contact immediately.
Cookie Use We use session cookies to keep your account logged in across your mobile browser and to remember your preferred wallet method. You can clear cookies at any time in your device settings.
Requesting Changes To update registered details — email address, linked wallet, or personal information — submit a verified request through live chat. Changes to payment wallets require a re-verification step.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these Terms & Conditions is unclear, or you believe your account has been actioned incorrectly, contact our support team directly. We handle terms-related queries through live chat and email — give your account ID and a short description of the issue so we can respond with the right answer quickly.

Live Chat Open the chat widget inside your account dashboard to raise a terms or account query. Have your registered email or account ID ready.
Email Support Send your terms-related question to our support email. Include your account ID and the specific clause you are asking about for a faster reply.
Account Help Centre The Help Centre inside your account covers common terms questions — account suspension, wallet verification steps, and what counts as a terms breach.

Questions About These Terms, Answered

Below are the questions we hear most often about the Terms & Conditions. If yours is not here, contact support with your account ID.

They apply from the moment you create your account and continue for as long as your account exists, including any inactive period before it is closed.

We can update the terms at any time. We aim to notify you via your registered email, but continued use of your account after an update means you accept the new version.

Depending on the nature of the breach, we may suspend access, freeze pending withdrawals, or close the account. Serious breaches such as fraud will be escalated further.

All wallet deposits are subject to these terms plus the individual deposit conditions shown at checkout. A deposit confirms you have accepted both sets of conditions.

Contact support via live chat or email with your account ID. We will verify your identity and process your request in line with applicable legal timelines.

Access and eligibility depend on local law and your eligible region. The terms apply to your account, but platform features may vary based on where access is permitted.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.